Draft: this document is a starting template pending legal review.
Terms and conditions
Last updated: [A COMPLETAR POR EL ABOGADO: publication date].
These terms govern the use of this website and of ACTIVE, SMRTRACE software for purchase order tracking offered to companies as a service.
Scope
If there is a signed commercial agreement with the customer, that agreement prevails over these terms. [A COMPLETAR POR EL ABOGADO: relationship between these terms and the agreement].
Accounts and access
User accounts are created by each customer's administrator. Each user is responsible for keeping their credentials and two-step verification safe.
If you detect unauthorized access, let us know at [A COMPLETAR POR EL ABOGADO: security contact email].
Acceptable use
You may not try to access other companies' data, breach or test the platform's security without authorization, or use ACTIVE to send unsolicited messages or unlawful content.
Customer data
The customer keeps ownership of its data. SMRTRACE processes it to provide the service, as described in the Privacy policy. ACTIVE accesses the customer's SAP read-only.
Availability and support
[A COMPLETAR POR EL ABOGADO: service level, maintenance windows and support].
Pricing and billing
[A COMPLETAR POR EL ABOGADO: per the commercial proposal or agreement].
Intellectual property
The software and the ACTIVE and SMRTRACE brands belong to SMRTRACE. [A COMPLETAR POR EL ABOGADO: scope of the license to use].
Liability
[A COMPLETAR POR EL ABOGADO: limitation of liability].
Termination
[A COMPLETAR POR EL ABOGADO: termination, return and deletion of the customer's data].
Governing law and jurisdiction
[A COMPLETAR POR EL ABOGADO: governing law and competent courts].
Contact
[A COMPLETAR POR EL ABOGADO: contact email and address].